MODV 0226: Communication and Interpersonal Skills for Managers
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Course Description
Features
Topic Highlights
Instructor
COURSE DESCRIPTION
Many people believe good communicators are “born” with the skill, and that only a few “lucky people” possesses outstanding communicating abilities. In reality, those excellent communicators who you admire either had superior role models, or they made a deliberate effort to learn them. This course will focus on what you can do to develop and enhance your communication and interpersonal skills in the workplace and in your personal life.
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FEATURES
Participants in this full day seminar will receive a copy of the book Get Along with Anyone, Anytime, Anywhere by Arnold Sanow.
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TOPIC HIGHLIGHTS
- Communication assumptions
- Active listening and listening to learn
- How to avoid misunderstandings
- Communication do’s and don’ts
- Presentation skills do’s and don’ts
- How to develop cooperation, likeability and trust in those you lead
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| Onsite Opportunity |
This program is designed to be delivered at your work site through contractual
arrangements.
The Office of Continuing Professional Education specializes in customized approaches to training solutions.
Our methodology uses a variety of resources and will be based on a shared understanding of your
organization's needs to establish a learning partnership. We routinely conduct a pre-course assessment
prior to the first class meeting to ensure that expectations are met from the beginning. Evaluation feedback
is reviewed and is reported to you to assist with your future planning.
Call 703-993-4800 for more information about how you can bring this exciting program to your organization! |
| CEUs |
CPE credit or CEUs may be awarded for this course. |
| Contact Info. |
Herndon Training Center at CIT
Online contact form
Address:
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George Mason University
Office of Continuing Professional Education |
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2214 Rock Hill Road, Suite 400 |
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Herndon, VA 20170-4213 |
Telephone: 703-993-4800
Fax: 703-993-4811 |
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Arnold Sanow, MBA, CSP (Certified Speaking Professional) is a speaker, seminar leader, facilitator, and coach. As president of The Business Source, Inc. since 1985, he works with clients to provide them with the tools, techniques, and solutions to improve and maximize individual and organizational performance to promote a more positive, productive, and profitable organization.
His customized presentations are information-packed, interactive, fast-paced, energetic, motivational, fun, and "non-boring." However, most of all, Arnold’s sessions contain solid "how to" information that can be used immediately.
Arnold’s topics focus on people skills, teambuilding, leadership, communication, getting along, persuasion, customer service, presentation skills, and sales.
He is the author/co-author of five books including Get Along with Anyone, Anytime, Anywhere ... 8 keys to creating enduring connections with customers, co-workers ... even kids.
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